Zach is a researcher, designer, and author whose interests include service design, strategic design, and studying daily life and behaviors across cultures and contexts. His work to date has consisted of projects across China, Myanmar/Burma, Jordan, Italy, Viet Nam, Thailand, Denmark, England, and the US, and his research has supported the design of both products and services around mobile, healthcare, transportation, microfinance, and education. He has worked for leading social enterprises such as Proximity Designs, written for and presented to IDEO and frog design, and received a Fulbright to research resource-constrained creativity in China. His work has appeared in The Atlantic, Fast Company, Core77, Danwei/The Financial Times, Touchpoint – the Journal of Service Design, and he’s on the editorial board of (and has written for) Makeshift, a “field guide to hidden creativity.”
Care to see how he looks on paper? Here’s his CV.